Customer service

We are ready to help you

Do you have questions about your order, delivery, or our products? Below you will find answers to the most common questions — or you are always welcome to contact us directly.

📞 46 14 10 20
✉️ info@optisafe.dk

Delivery

We strive to dispatch orders quickly. Delivery time is typically 2–5 business days within Denmark. For larger or special orders, we will contact you with an expected delivery date.

Returns & complaints

If you regret your purchase, you have a 14-day right of return from the day of receipt. The item must be returned in its original condition. Contact us at info@optisa.dk to initiate a return or complaint.

Order status

If you have questions about an ongoing order, please feel free to contact us with your order number, and we will help you quickly.

Offers & bulk purchases

Are you an institution, municipality, or training company and would like a quote for larger quantities? Call or write to us — we will find the right solution together.